Privacy Policy

PartnerTap Privacy Policy

Effective Date: 02-16-2024

Table of Contents

  • Introduction
  • Data Protection Officer
  • How we collect and use (process) your personal information
  • Use of the PartnerTap.com website
  • Cookies and tracking technologies
  • Use of the PartnerTap services
  • When and how we share information with third parties
  • Transferring personal data to the U.S.
  • Data Subject rights
  • Security of your information
  • Data storage and retention
  • Questions, concerns, or complaints 
  • Data Deletion Request Form

Introduction

PartnerTap is the leading partner ecosystem platform and co-selling platform for the enterprise. Our software identifies all the potential new logo and expansion opportunities with each partner, then makes it easy to run sales plays with co-sell automation.. 

We understand that you are aware of and care about your own personal privacy interests, and we take that seriously. This Privacy Notice describes the PartnerTap’s policies and practices regarding its collection and use of your personal data, and sets forth your privacy rights. We recognize that information privacy is an ongoing responsibility, and so we will from time to time update this Privacy Notice as we undertake new personal data practices or adopt new privacy policies.

Data Protection Officer

PartnerTap is headquartered in Seattle, Washington, in the United States. PartnerTap has appointed an internal data protection officer for you to contact if you have any questions or concerns about PartnerTap’s personal data policies or practices. If you would like to exercise your privacy rights, please direct your query to PartnerTap’s data protection officer. PartnerTap’s data protection officer’s name and contact information are as follows:

Jordan McGee

PartnerTap, Security Engineer

Jordan.McGee@partnertap.com

How we collect and use (process) your personal information

PartnerTap collects personal information about its website visitors and customers. With a few exceptions, this information is generally limited to:

  • name 
  • job title 
  • employer name 
  • work address 
  • work email 
  • work phone number 

We use this information to provide prospects and customers with services. 

We do not sell personal information to anyone and only share it with third parties who are facilitating the delivery of our services.

From time to time, PartnerTap receives personal information about individuals from third parties. Typically, information collected from third parties will include further details on your employer or industry. We may also collect your personal data from a third party website (e.g. LinkedIn) 

Use of the PartnerTap Website

As is true of most other websites, PartnerTap’s website collects certain information automatically and stores it in log files. The information may include internet protocol (IP) addresses, the region or general location where your computer or device is accessing the internet, browser type, operating system and other usage information about the use of PartnerTap’s website, including a history of the pages you view. We use this information to help us design our site to better suit our users’ needs. We may also use your IP address to help diagnose problems with our server and to administer our website, analyze trends, track visitor movements, and gather broad demographic information that assists us in identifying visitor preferences.

PartnerTap has a legitimate interest in understanding how members, customers and potential customers use its website. This assists PartnerTap with providing more relevant products and services, with communicating value to our sponsors and corporate members, and with providing appropriate staffing to meet member and customer needs.

Cookies and tracking technologies
PartnerTap makes available a comprehensive Cookie Preferences that describes the cookies and tracking technologies used on PartnerTap website and provides information on how users can accept or reject them. To view the notice, just click Opt Out Preferences.

Sharing information with third parties

The personal information PartnerTap collects from you is stored in one or more databases hosted by third parties located in the United States. These third parties do not use or have access to your personal information for any purpose other than cloud storage and retrieval. On occasion, PartnerTap engages third parties to send information to you, including information about our products, services, and events.

A list of our third party sub processors can be found here: Subprocessors

We do not otherwise reveal your personal data to non-PartnerTap persons or businesses for their independent use unless: (1) you request or authorize it, including as part of performing contracted services; (2) it’s in connection with PartnerTap-hosted and PartnerTap co-sponsored conferences as described above; (3) the information is provided to comply with the law (for example, compelled by law enforcement to comply with a search warrant, subpoena, or court order), enforce an agreement we have with you, or to protect our rights, property or safety, or the rights, property or safety of our employees or others; (4) the information is provided to our agents, vendors or service providers who perform functions on our behalf; (5) to address emergencies or acts of God; or (6) to address disputes, claims, or to persons demonstrating legal authority to act on your behalf. We may also gather aggregated data about our services and website visitors and disclose the results of such aggregated (but not personally identifiable) information to our partners, service providers, advertisers, and/or other third parties for marketing or promotional purposes.

The PartnerTap website connects with third party services such as Facebook, LinkedIn, Twitter and others. If you choose to share information from the PartnerTap website through these services, you should review the privacy policy of that service. If you are a member of a third party service, the aforementioned connections may allow that service to connect your visit to our site to your personal data.

Transferring personal data to the U.S.

PartnerTap has its headquarters in the United States. Information we collect about you will be processed in the United States. By using PartnerTap’s services, you acknowledge that your personal information will be processed in the United States. The United States has not sought nor received a finding of “adequacy” from the European Union under Article 45 of the GDPR. Pursuant to Article 46 of the GDPR, PartnerTap is providing for appropriate safeguards by entering binding, standard data protection clauses, enforceable by data subjects in the EEA and the UK. These clauses have been enhanced based on the guidance of the European Data Protection Board and will be updated when the new draft model clauses are approved.

Depending on the circumstance, PartnerTap also collects and transfers to the U.S. personal data with consent; to perform a contract with you; or to fulfill a compelling legitimate interest of PartnerTap in a manner that does not outweigh your rights and freedoms. PartnerTap endeavors to apply suitable safeguards to protect the privacy and security of your personal data and to use it only consistent with your relationship with PartnerTap and the practices described in this Privacy Statement. PartnerTap also enters into data processing agreements and model clauses with its vendors whenever feasible and appropriate. Since it was founded, PartnerTap has received zero government requests for information.

For more information or if you have any questions, please contact us at privacy@partnertap.com

Data Subject rights

The European Union’s General Data Protection Regulation (GDPR) and other countries’ privacy laws provide certain rights for data subjects. Data Subject rights under GDPR include the following:

  • Right to be informed
  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restrict processing
  • Right of data portability
  • Right to object
  • Rights related to automated decision making including profiling

This Privacy Notice is intended to provide you with information about what personal data PartnerTap collects about you and how it is used. 

If you wish to confirm that PartnerTap is processing your personal data, or to have access to the personal data PartnerTap may have about you, please contact us.

You may also request information about: the purpose of the processing; the categories of personal data concerned; who else outside PartnerTap might have received the data from PartnerTap; what the source of the information was (if you didn’t provide it directly to PartnerTap); and how long it will be stored. You have a right to correct (rectify) the record of your personal data maintained by PartnerTap if it is inaccurate. You may request that PartnerTap erase that data or cease processing it, subject to certain exceptions. You may also request that PartnerTap cease using your data for direct marketing purposes. In many countries, you have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how PartnerTap processes your personal data. When technically feasible, PartnerTap will—at your request—provide your personal data to you.

Reasonable access to your personal data will be provided at no cost. If access cannot be provided within a reasonable time frame, PartnerTap will provide you with a date when the information will be provided. If for some reason access is denied, PartnerTap will provide an explanation as to why access has been denied.

For questions or complaints concerning the processing of your personal data, you can email us at privacy@partnertap.com. Alternatively, if you are located in the European Union, you can also have recourse to the European Data Protection Supervisor or with your nation’s data protection authority.

Data storage and retention

Your personal data is stored by the PartnerTap on its servers, and on the servers of the cloud-based database management services the PartnerTap engages, located in the United States. The PartnerTap retains service data for the duration of the customer’s business relationship with the PartnerTap and for a period of time thereafter, to analyze the data for PartnerTap’s own operations, and for historical and archiving purposes associated with PartnerTap’s services. PartnerTap retains prospect data until such time as it no longer has business value and is purged from PartnerTap systems. All personal data that PartnerTap controls may be deleted upon verified request from Data Subjects or their authorized agents. For more information on where and how long your personal data is stored, and for more information on your rights of erasure and portability, please contact us at: privacy@partnertap.com

Children’s data

We do not knowingly attempt to solicit or receive information from children.

Questions, concerns or complaints

If you have questions, concerns, complaints, or would like to exercise your rights, please contact us at our contact us page.

Data Deletion Request Form

To request the deletion of your personal data from our records, please complete this form and send it to us at privacy@partnertap.com. We are committed to protecting your privacy and will process your request in accordance with applicable data protection laws.

Please fill in the following information to help us accurately identify and delete your data:

Full Name: ___________________________________________________

Email Address: ________________________________________________

Phone Number (if applicable): ___________________________________

Customer/Account ID (if applicable): ____________________________

Description of the data you wish to have deleted (optional): __________

Additional Information/Comments (optional): ________________________

Verification of Identity:

To ensure the security of your data, we may require proof of your identity before processing the data deletion request. We will contact you directly if additional verification is necessary.

Acknowledgment:

I understand that after deleting my data, PartnerTap may not be able to provide the same level of service or complete service offerings to me. 

Signature:

Please type your name or sign electronically: ___________________________

Date: _______________

Submit this form to: privacy@partnertap.com

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